clear early out services
Focus on what matters most
Patient responsibility collections are ever changing. High deductible plans and greater co-insurance responsibility are making patient responsibility collections an increasingly important part of the revenue cycle.
From a revenue cycle management perspective, patient responsibility collections can be time-consuming, expensive to collect, labor intensive, and has ever-changing compliance requirements. Based on information provided by the HFMA, the cost to collect for the most efficient operations is 5% to 8% of cash collected, with some operating at 10% or higher.
Many health systems, hospitals, and practices are now looking at outsourcing their patient responsibility collections to an early out vendor and putting their focus earlier in the revenue cycle. Patient responsibility accounts can be sent anytime during the revenue cycle, but most clients choose to send their accounts as soon as they become the patient's responsibility.
Clear will customize the process to include the following:
Assume the costs directly associated with patient responsibility collections
Send statements and letters utilizing HFMA’s Patient Friendly Billing Practices
Place outbound customer service calls to your patients
Take inbound calls from patients with questions and those wishing to make payment
Establish payment plans based on your criteria
Assist patients with charity processing
To receive additional information or to receive a free analysis of your current patient responsibility performance, please contact us.
It's clear that we are ahead of the competition.
By utilizing Clear for patient responsibility collections, you can refocus efforts on other areas of the revenue cycle. A newly directed focus will result in improved efficiencies. This will directly correlate to a larger percentage of revenue collected, as well as a higher level of service ultimately being provided to the patient.
IMPROVE CASH FLOW
Your work is always our top priority. The dollars collected in bad debt will decrease since a lot of the “low-hanging fruit” that was missed is now collected before it becomes delinquent.
We assume the costs associated with patient responsibility collections. Materials, postage, credit card fees, phone calls, staff, and more become our responsibility.
This can have a dramatic impact on the dollars collected combined with providing additional community benefit. Utilizing our Early Out program with Presumptive Charity Scoring (provided as a free service) in our early out environment will put you at the leading edge of innovative health facilities.
We improve your efficiency related to billing and collections, offering the latest in technology and secure system backup. Making the switch saves you both time and money. We use state-of-the-art technology so we can make more contact attempts based on a pre-developed strategy.
STABILITY & FLEXIBILITY
Employees come and go. By utilizing Clear Early Out, you can build upon your business without increasing fixed overhead costs. We work extended hours into the evenings as well as Saturdays, which are prime contact periods.
Leave this to us. Instead of having a limited staff to manage your billing and collections, you gain a team of highly experienced specialists dedicated to meeting your financial goals. We offer you continuous service with no sick days, vacation, or staff turnover concerns.
We make sure to follow all guidelines set by HIPAA, ensuring the integrity of your patient’s personal health information.
Get in touch
For new business inquiries contact:
For all other inquiries contact:
4005 S 148th St
Omaha, NE 68137
Clear Recovery, Inc. (“Clear Recovery”) and Clear Healthcare Solutions, Inc. (“Clear Healthcare”) are part of the Clear brand. Clear Recovery and Clear Healthcare are separate subsidiaries of Clear, Inc.